1. Introduction
Welcome to GennexPioneer! These Terms and Conditions govern your use of our services, including Digital Marketing, Pay-Per-Click (PPC) Advertising, Website Development, Supply Chain Digitization, and AI Automation for MSMEs. By engaging with our services, you agree to comply with these terms.
2. Services Offered
We provide:
- Digital Marketing & PPC Advertising – SEO, social media marketing, and paid ad campaigns.
- Website & Software Development – Custom-built websites, e-commerce solutions, and enterprise software.
- Supply Chain Digitization – Process automation and digital transformation solutions.
- AI Automation for MSMEs – AI-driven business solutions to optimize operations and efficiency.
3. Pricing & Payment Terms
- All pricing is customized based on project requirements and is shared before project initiation.
- GST (18%) will be applicable on all invoices as per government regulations.
- Payment terms:
- 50% advance payment before project initiation.
- 50% upon project completion or as per the agreed milestone structure.
- Payments are non-refundable once the project has started.
4. Project Delivery & Timelines
- Timelines vary based on project complexity and will be communicated at the start.
- Any delays due to the client’s failure to provide required inputs may result in extended deadlines.
- GennexPioneer is not liable for delays caused by third-party dependencies.
5. Revisions & Modifications
- Clients are entitled to [X] free revisions per project. Any additional revisions will be chargeable.
- Major changes after final approval may lead to extra costs and extended timelines.
6. Ownership & Intellectual Property
- Upon full payment, the client receives the final project deliverables with commercial usage rights.
- GennexPioneer retains the right to showcase completed projects in its portfolio.
- Custom-built AI models, software, and automation tools remain the intellectual property of GennexPioneer unless otherwise agreed.
7. Confidentiality & Data Security
- Client data and project-related information will be kept strictly confidential.
- We do not share or disclose any client information without prior consent.
8. Cancellation & Refund Policy
- Projects canceled before initiation may be eligible for a partial refund.
- No refunds will be issued once work has started or services have been delivered.
- If we fail to deliver due to unforeseen circumstances, a partial refund may be considered.
9. Limitation of Liability
- GennexPioneer is not liable for any business losses, revenue drops, or operational disruptions caused by the use of our services.
- Our total liability is limited to the amount paid for the service.
10. Compliance & Legal Jurisdiction
- Clients must ensure that their use of digital marketing and AI automation services complies with applicable industry regulations and legal requirements.
- Any disputes shall be resolved under the jurisdiction of [Your City/State].
11. Amendments & Updates
- GennexPioneer reserves the right to update these Terms and Conditions as necessary.
- Clients will be notified of significant changes.
For further inquiries, reach out to us at Contact Us.