1. Introduction
Welcome to GennexPioneer! We are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.
2. Information We Collect
We collect the following types of information:
A. Personal Information
- Name, email address, phone number, and company details when you inquire about our services.
- Payment details for billing purposes (processed securely via third-party payment gateways).
B. Technical & Usage Data
- IP addresses, browser types, and device details for security and analytics.
- Cookies and tracking technologies to enhance website experience and service performance.
C. Business & Project Information
- Project requirements, business processes, and other shared documents for service execution.
- Confidential data related to supply chain digitization and AI automation (handled with strict security).
3. How We Use Your Information
We use collected information for:
- Service Delivery: To provide digital marketing, PPC, website development, and AI automation services.
- Communication: Responding to inquiries, support requests, and updates.
- Payment Processing: Secure transactions for our services.
- Marketing & Analytics: Sending promotional offers, newsletters, and tracking website engagement (with consent).
4. Data Sharing & Third-Party Services
We do not sell, rent, or trade your personal data. However, we may share information with:
- Service Providers: Third-party tools for analytics, email marketing, and payment processing.
- Legal Authorities: If required by law or to protect our business rights.
- Business Partners: For collaboration in AI automation or supply chain solutions (with confidentiality agreements).
5. Data Security Measures
We implement strict security protocols to protect your data:
- Encrypted storage of sensitive information.
- Access control measures to prevent unauthorized access.
- Regular security audits to ensure compliance with industry standards.
6. Cookies & Tracking Technologies
Our website uses cookies to:
- Improve user experience and website performance.
- Track visitor interactions for analytics and marketing purposes.
- Customize content based on user preferences.
You can disable cookies through your browser settings, but some website features may be affected.
7. Your Data Rights
As a user, you have the right to:
- Access & Update: Request a copy of your stored data and make corrections.
- Opt-Out: Unsubscribe from marketing emails at any time.
- Request Deletion: Ask us to delete your personal data (unless required for legal obligations).
8. Data Retention Policy
- We retain client data only for as long as necessary to provide services and comply with legal requirements.
- Marketing data is stored until users opt out or request deletion.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.
10. Changes to Privacy Policy
GennexPioneer reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page with a revised effective date.
11. Contact Us
For any privacy-related concerns, you can contact us at Contact Us.